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#955781 - 11/05/09 03:02 PM
Re: Medsvianet a scam!
[Re: jackie01]
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Enthusiast
Registered: 02/22/04
Posts: 276
Loc: MS
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Were you able to get your money back?
Have you ordered from them before? No they haven't reversed the $100 they took. It's been 10 days. Also I have ordered from them quite a few times with no problem. The refill was not too soon and this is what I got with the order details: Order # : MV546479 Date : 10/26/2009 9:19:38 AM Order Status : Refill Too Soon Order Status Notes: Fulfillment of your prescription has been placed on hold because your request was made to close to your most recently filled request for the same medication. Shipping Status : Shipping Delayed Scheduled Ship Date: 10/28/2009 Shipping Status Notes: Shipping of your order has been delayed because you ordered meds before your previous supply was set to expire. Your order will be automatically shipped on the Scheduled Ship Date listed. Tracking Number : Automatically shipped my [censored]. Also this is from their FAQ: Refunds and Cancellations Q: What is your cancellation policy? You may cancel your order before it is shipped by calling 1-866-841-4103. Please have your order number ready when you call. I got through a few times when the line wasn't busy and of course the machine voice always said that "Customer service" is unavailable and sends you to voice mail (in which I left a message with all the information for the order).
Edited by bld213 (11/05/09 03:11 PM)
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#962184 - 11/14/09 02:38 AM
Re: Medsvianet a scam!
[Re: musician7]
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Newbie
Registered: 08/03/08
Posts: 38
Loc: St. Louis
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I had a similar experience with MVN. I accidentally ordered 3-4 days too early, and they let me know. When nothing arrived 3, 4, 5, 6...days later, I became so p.o.'d at them. However- I had not tried emailing them or messaging them on their site. 8, 10, 12 days went by, and nothing, except for my ranting. I was certain this would be useless, but I composed myself and sent them a very polite email asking if I was mistaken about my order being approved, and when might I hope to be on the lookout for the FedEx person...They replied rather quickly, and the next day, there was my package. Why did I not email them much earlier rather than waiting and stewing about the situation...? I just realized I know the answer- I was afraid of being treated the same way docs treated me as a new patient or not patient for more than a year after I moved to a new city......SORRY, I kind of ran amok off topic....... So-all in all I'm glad you got your order, and MVN in my opinion, is a reliable NROP. And- They deliver to MO.
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I bleed blue and nobody finds a slot when I'm between the pipes. You wanna go?
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#973592 - 12/03/09 08:15 AM
Re: Medsvianet a scam!
[Re: Berg4]
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Enthusiast
Registered: 08/05/05
Posts: 293
Loc: NC
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I had a similar experience with MVN. I accidentally ordered 3-4 days too early, and they let me know. When nothing arrived 3, 4, 5, 6...days later, I became so p.o.'d at them. However- I had not tried emailing them or messaging them on their site. 8, 10, 12 days went by, and nothing, except for my ranting. I was certain this would be useless, but I composed myself and sent them a very polite email asking if I was mistaken about my order being approved, and when might I hope to be on the lookout for the FedEx person...They replied rather quickly, and the next day, there was my package. Why did I not email them much earlier rather than waiting and stewing about the situation...? I just realized I know the answer- I was afraid of being treated the same way docs treated me as a new patient or not patient for more than a year after I moved to a new city......SORRY, I kind of ran amok off topic....... So-all in all I'm glad you got your order, and MVN in my opinion, is a reliable NROP. And- They deliver to MO. You got a REPLY from them!! Count yourself blessed. I have been ordering from MVN for 2 1/2 years and have yet to get through on the phone or email. Of course I've never had a problem unless the "Refill to soon" pops up, then you do have to reorder yourself to get them. I ordered yesterday and it is now on the Fedex vehicle to be delivered today. Great service as always!
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